FAQ

HeraBEAT US meets all safety standards of a medical device. It has passed rigorous tests in compliance with all relevant medical device safety standards. HeraBEAT US has received 510K clearance by the FDA, received a medical CE Certificate by the British Standard Institute (BSI) and holds a certificate from the Israeli Ministry of Health.

HeraBEAT US can be used as early as week 12. Due to several physiological aspects of the pregnancy however, such as baby size, placenta position and others, it can in some cases, be challenging to locate the baby’s heartbeat and more difficult to maintain stability. As the pregnancy progresses, and towards week 18 the device becomes easier to use.

HeraBEAT US has been designed to reassure expectant mothers from the comfort of their own home. HeraBEAT US has been developed in collaboration with leading OB GYN experts to make sure it meets the medical standards of ultrasound dopplers. Doctors who have tested HeraBEAT US have confirmed its accuracy and recognise the value of home monitoring as a reassurance throughout the pregnancy experience. Read more about what doctors are saying here.

HeraBEAT US provides professional accuracy from the convenience of your own home. It has been scientifically and clinically proven for home-use fetal heart rate monitoring. With HeraBEAT US you’ll have results in minutes. No need to schedule, commute, or wait in line.

HeraBEAT US has received 510K clearance by the FDA and complies with the medical device directive and holds a CE class IIa medical device certificate by the British Standard Institute (BSI).

For iOS smart devices, HeraBEAT is supported by iOS 11 and up. For Android smart devices, HeraBEAT is supported by Android 6 and up, with BLE Bluetooth chip 4 and up.
HeraBEAT is not supported by smartphones that have been on the market for over 3 years.
The easiest way to check if HeraBEAT works on your smart device is by trying to download the app. If you’ve successfully downloaded it, HeraBEAT will work on your device.

The HeraBEAT kit includes:
1 HeraBEAT US device
1 Power supply
2 Ultrasound gel tubes (60 ml)
1 Carry case
1 User manual
1 Gel User Manual
The HeraBEAT app must be downloaded onto your smartphone in order to operate the device.

HeraBEAT US is easy to use and very intuitive. You don’t need any prior knowledge about fetal heart rate dopplers. The app connects wirelessly to the device and guides you through each step from applying the gel, to maneuvering the device until you hear the heartbeat.

Yes. We have several instructional videos. You can watch them here.

Yes. Recordings of your baby’s heartbeat are automatically saved locally in the app and you can share them with your doctor, family and friends. You’ll find the recordings on the results screen and can access them via the history screen.

HeraBEAT US combines an ultrasound doppler for measuring the fetal heart rate,
with an optical sensor for measuring the maternal heart rate. It uses both to distinguish between the maternal and the fetal heart rates. It also includes a motion sensor to detect device movements during measurements. Read more about the technology here.

Please contact your provider to obtain more gel

HeraBEAT offers a 30-day money back guarantee and a limited warranty of two years from purchase. Please contact us via phone or email and we’ll be happy to help. Customers will receive a refund minus the cost of the prepaid shipping label once the device has been received and inspected.

Indications For Use:
HeraBEAT US is intended to detect fetal heart beats, display fetal heart rate,
and play the fetal heart sound.
HeraBEAT US is indicated for use by medical professionals in clinical or
home care settings for singleton pregnancies from 12 weeks gestation.
During Covid 19 it is also indicated for self administration.
The HeraBEAT™ US device is NOT indicated for:
Fetal Heart Rate measurements in multiple pregnancy;
Patients with pacemaker or any other implanted electronic device.

The HeraBEAT US device is about the size of a computer mouse, and fits comfortably in the palm of your hand.

Before using HeraBEAT US for the first time we recommended charging it for 4 hours until fully charged (a green light will appear).

While using HeraBEAT US – the app will pop up a message about 30 minutes before battery empties saying “low battery, please recharge”.
When the battery is empty- the device will be turned off after blinking 3 times.
Regularly it is recommended to fully charge the HeraBEAT US once a week (A green light will indicate that)

The ultrasound gel is water-based and helps transfer the ultrasound signals that enable the measurement.

The recommended amount of gel is a stripe about the length of your little finger, applied to the bottom of the device’s surface. when rubbed on your skin – it should create a thin and even layer. During measurements, you may be asked to apply more gel to make sure the device is constantly used with a thin layer of gel on it.

HeraBEAT US is a very sensitive device, so every background noise or movement might interrupt with the baby’s heartbeat signal input. Make sure to minimise movements and refrain from talking during the measurement.

We recommend performing measurements at least 2 hours after eating before performing a measurement to minimise digestive activity.

The recommended position is half sitting comfortably, having both hands free to use both your phone and holding the HeraBEAT US device steadily on your belly.
You should feel as relaxed as possible to enjoy the experience.

Finding your baby’s heartbeat should take no more than a few minutes. Please be patient and follow the guided search instructions to optimize this. As you progress through pregnancy the search will grow shorter and be easier.

The guided search mode within the app is programmed to guide you according to the week of your pregnancy. It takes into account the estimated height of the uterus, and as a result the estimated location of the fetus.
The search mode includes a real-time indicator that will fill up when the algorithm has found the heartbeat.

The manual search mode appears in the app after three initial measurements. The manual search mode will allow you to decide where to position HeraBEAT US. Normally, in advanced weeks of pregnancy – baby’s movements will indicate its location and hint on the possible area for searching.

Yes, you may share the experience with your loved ones and are always able to send the measurements to your care provider.

The HeraBEAT US device should be pressed gently against the skin with the bottom surface fully touching the belly. During the measurement in every position try and hold steady, without shaking or tilting the device.

As the pregnancy progresses the fetus grows, and the uterus location rises from the bottom of the pelvic cavity to filling all the belly area. The app follows that progression and modifies the search area accordingly.

The name HeraBEAT is a combination of two words:
Hera; the goddess of marriage and family from Greek mythology, and Beat; the beat of life – representing the baby’s heartbeat.

Yes. We have a dedicated customer support team to help you with. Call us with any questions at (888) 387 3450 or email us. We also have several tutorial videos you can explore.

HeraBEAT US is an advanced fetal heart rate doppler that provides accurate and reliable measurements as long as it is used following the instructions and within the given limitations.
The device is not intended to replace a full medical test by a physician or a nurse.
In case of any doubt or concern, we recommend seeking proper medical assistance.
For more information, tips and reminders on finding your baby’s heartbeat please watch the video in the following link.